European HPC Application Support Portal launched: empowering researchers across EuroHPC systems

EPICURE introduces the European HPC Application Support Portal, a strategic platform designed to support European researchers.

Designed and developed under the EPICURE project, the European HPC Application Support Portal is a central resource designed to enhance support for the European High-Performance Computing (HPC) community.

It offers a streamlined process for requesting EPICURE support services, making it easier than ever for researchers, innovators, and industry users to fully leverage EuroHPC’s world-class infrastructure, including the LUMI supercomputer.

Moreover, the platform offers best practices and guidelines for the efficient optimisation of applications on EuroHPC JU supercomputers, as well as a large archive of training materials directly related to lessons learned from using the JU supercomputers.

– The Application Support Portal aims to give easy access to the European-level HPC support, drawing on the experience and expertise of the EPICURE collaboration and community. The portal provides a single point of contact allowing European HPC users to retrieve information on the systems offered by the EuroHPC JU, their architectures, access mechanisms, and the support services available, said Janne Ignatius, EPICURE Coordinator.

EPICURE Coordinator Janne Ignatius speaking at the EuroHPC User Days 2025. Image copyright: Julie de Bellaing.

The initial version of the portal was officially unveiled during the EuroHPC JU User Days 2025, taking place between 30 September and 1 October 2025 in Copenhagen, Denmark, marking a significant milestone in EPICURE’s mission to strengthen user engagement and technical support.

– By centralising information, providing streamlined support, and offering practical guidance, EPICURE’s newly launched platform enables researchers, innovators, and industry users to better leverage EuroHPC systems. It demonstrates EPICURE’s commitment to supporting users and helping advance Europe’s leadership in HPC, added Anders Dam Jensen, EuroHPC JU Executive Director.

Anders Dam Jensen, EuroHPC JU Executive Director, at the EuroHPC User Days 2025. Image copyright: Julie de Bellaing.

Key features of the portal

• Guidance on EuroHPC JU systems’ access mechanisms to help users navigate application and allocation procedures;
• Direct support request process through a simplified, user-friendly application form;
• The technical knowledge base complements the EPICURE website’s outreach content with hands-on, practical resources for HPC users;
• Access to training materials, including tutorials, user guides, and best practices, to help both new and advanced users maximise the potential of EuroHPC resources.

Benefits for users

The portal is designed to support a broad spectrum of users. By lowering barriers and simplifying the support process, the portal directly contributes to Europe’s ambition of becoming a global leader in supercomputing.

Beyond the launched version, EPICURE will continue to enrich the portal’s knowledge base and training resources.

For more information, please visit: https://eurohpcsupport.eu/